1111 bit Terms and Conditions

The terms used in this document have the following meanings:

• "Platform" refers to the 1111 bit website, mobile application, and all associated digital channels.
• "User" or "Member" refers to any person who holds a registered account.
• "Services" refers to casino games, sports betting, live casino, crash games, and all other features available on the platform.
• "Balance" refers to the total of real money (real balance) and bonus funds held in a member's account.
• "Wagering Requirement" refers to the obligation to complete a specified amount of betting before any winnings earned from a bonus can be withdrawn.
• "KYC" (Know Your Customer) refers to the identity verification process, which may be requested at any time for valid reasons.

For more details about our organisation and operations alongside these terms, please visit our About Us page.

Registration Terms

The following conditions must be met to open an account at 1111 bit:

• The applicant must be at least 21 years of age.
• Each person may open only one account. If multiple accounts are found belonging to the same person, all of them will be closed and the balance may be forfeited.
• It is the member's responsibility to ensure that all information provided at registration is accurate, complete, and kept up to date.
• The member is solely responsible for keeping their login details, especially their password, confidential.
• Operating an account on behalf of or as a representative of another person is strictly prohibited.

Geographic Restrictions

1111 bit services are not available in all countries or regions. Creating an account or using the service from a region where it is not permitted is not allowed. Using a VPN or similar technology to bypass such restrictions is strictly prohibited. Violating this rule may result in immediate forfeiture of the account and balance.

KYC Process

1111 bit reserves the right to verify a member's identity at any time. The following documents may be requested during this process:

• A clear copy of a National ID (NID) or passport.
• A recent utility bill or bank statement as proof of current address.
• A screenshot or details of the relevant mobile account for payment method verification.

Withdrawal requests may not be processed until KYC is complete. Transactions will remain on hold if there is a delay in providing the required information.

Deposit Rules

Deposits at 1111 bit can currently be made via bKash, Nagad, and Rocket. The following conditions apply to deposits:

• The minimum deposit amount is ৳200.
• Deposits must be sent only from the mobile account registered to the member's account.
• Deposits made through a third party are not permitted. Such transactions may be cancelled and returned.
• Failure to provide the correct reference or transaction ID may delay the deposit process.

Withdrawal Rules

bKash, Nagad, and Rocket can be used for withdrawals. The following conditions must be confirmed before submitting a withdrawal request:

• The minimum withdrawal amount is ৳1,000.
• Withdrawals will only be sent to the mobile number registered to the account and confirmed through KYC.
• Funds earned from a bonus cannot be withdrawn until the active bonus wagering requirement has been fully completed.
• Under normal circumstances, the withdrawal process takes between 15 minutes and 2 hours.
• Withdrawals may be temporarily placed on hold if KYC is incomplete or if evidence of suspicious activity is found.

Welcome Bonus Terms

1111 bit offers new members a 150% bonus on their first deposit, up to a maximum of ৳20,000. The following terms must be followed to receive and use this bonus:

• The wagering requirement for the bonus is 10 times the bonus amount. For example: a ৳1,000 deposit earns a ৳1,500 bonus, giving a total balance of ৳2,500, and to withdraw you must complete ৳1,500 × 10 = ৳15,000 in betting.
• A bonus can never be withdrawn directly — it can only be used for betting.
• Claiming bonuses on multiple accounts from the same member, device, IP address, or payment method is prohibited.

General Terms for Other Promotions

The following general terms apply to all promotions, including weekly rewards, Friday festival bonuses, slot adventure bonuses, birthday gifts, and referral rewards:

• Each promotion carries its own wagering requirement — the terms stated on the promotion page must be followed.
• If multiple bonuses are active at the same time, 1111 bit determines the order in which their wagering requirements are completed.
• If any form of manipulation, automation, or unusual betting pattern aimed at earning bonuses is detected, the bonus will be forfeited.
• 1111 bit reserves the right to modify or discontinue any promotion.
• In any dispute related to bonuses, the decision of 1111 bit will be considered final.

General Gaming Rules

The following rules apply at all times when playing games on 1111 bit:

• The outcome of each game is determined by the software of the respective game provider (such as Pragmatic Play, PG Soft, Evolution) and is beyond any human intervention.
• If a game's outcome is affected by a technical error or disconnection, it will be settled according to the game provider's records.
• In sports betting, if an event is cancelled, the bet is returned. However, separate rules apply for partially completed events.
• If an incorrect price or unusual odds appear in any game or bet, it will be considered a technical error and 1111 bit reserves the right to cancel the relevant bet.

Prohibited Activities

The following activities are strictly prohibited on the platform:

• Using bots, scripts, or any automated software to play games or place bets.
• Operating multiple accounts in a coordinated manner to exploit odds or bonuses (syndicate betting).
• Attempting to access the platform's software, API, or database without authorisation.
• Fraudulently transferring funds to or colluding with other members.
• Any activity that compromises the security or integrity of the platform.

Reasons for Account Closure

In any of the following circumstances, 1111 bit may temporarily suspend or permanently close a member's account without prior notice:

• Violation of any clause of these terms and conditions.
• Providing false information during identity verification.
• Evidence of fraudulent activity or bonus abuse.
• Confirmation that the account holder is a minor.
• Receipt of a directive from a legal authority or a court order.

In the event of account closure, any legitimate balance will be returned; however, if the account is linked to fraudulent activity, the entire balance may be forfeited.

Voluntary Account Closure

A member who wishes to close their account voluntarily may contact the support team via live chat or email. It is recommended to settle all pending bets and withdraw any legitimate balance before closing the account.

Healthy Gaming Habits

1111 bit believes that gaming is a form of entertainment and should never be a cause of financial difficulty. We encourage members to monitor their own gaming behaviour.

• Play within a set budget and avoid placing larger bets out of impulse to recover lost money.
• If gaming appears to be having a negative effect on daily life, family, or work, take a break.
• Contact the support team to set deposit limits or temporarily suspend your account.

Detailed guidance on this topic, methods for setting limits, and information on professional support are available on our Responsible Gaming Policy page.

Use of Personal Information

1111 bit follows a specific policy regarding the collection, storage, and use of members' personal information. By registering, a member consents to this policy:

• Personal information is used for the purpose of managing accounts and providing services.
• Information may be used for technical security, fraud prevention, and meeting legal obligations.
• When information is shared with third parties, it is done only to the extent necessary and through secure means.
• Information is kept secure through SSL encryption and other security measures.

You are requested to carefully read our Privacy Policy for full details on the use, storage, and protection of your information.

Disclaimer of Liability

1111 bit accepts no liability in the following circumstances:

• If a game is interrupted mid-session due to an internet disconnection, server issues, or other technical reasons.
• If a member shares their login details with a third party and suffers a loss as a result.
• If the service is disrupted due to a natural disaster, cyberattack, or any other unavoidable event.
• For errors or unexpected outcomes in third-party game software.

1111 bit does not guarantee that the service will be available at all times. The service may be temporarily unavailable during maintenance or upgrades.

Applicable Law

These terms and conditions are governed by applicable international law and the relevant jurisdiction. In the event of any legal dispute, the terms stated in this document will serve as the primary reference.

Complaint Submission Process

If you have a complaint regarding a transaction, game result, or promotion, please follow the process below:

1. First, contact the customer support team via live chat with full details.
2. If the issue is not resolved through live chat, send a detailed description and supporting evidence by email.
3. The support team will review the complaint and respond in due course.
4. In disputes concerning game results, the game provider's log records will be considered the final evidence.

The 1111 bit support team is available in both Bengali and English, seven days a week, twenty-four hours a day. For general questions, you may also visit our Frequently Asked Questions (FAQ) page.

Update Policy

1111 bit reserves the right to change, add to, or cancel these terms and conditions at any time. Regarding any changes:

• Members will be notified of significant changes by email or through a notification on the platform.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• The date of each change will be noted at the top of the document.
• The support team can provide a copy of previous terms upon request.