1111 bit Privacy Policy

1111 bit is an online entertainment and betting platform operated for Bangladeshi users. We believe that ensuring the protection of each user's personal information is our highest responsibility. The purpose of this privacy policy is to clearly inform you what types of information we collect, why we collect it, and how it is used.

This policy applies to 1111 bit's website, mobile application, and all services under the platform. If you create a 1111 bit account, make a deposit, place a bet, or use any service, this policy governs the relationship between you and us.

You can learn more about our platform on our about page, where our range of services and purpose are explained.

2.1 Registration and Identity Information

When opening an account, the following information is collected from you:

• Full name and date of birth
• Mobile number and email address
• Username and password (stored in encrypted form)
• National ID number (when required for identity verification)

2.2 Financial Transaction Information

Deposits and withdrawals are processed through bKash, Nagad, or Rocket. During this process we collect:

• Mobile banking number (bKash, Nagad, or Rocket)
• Transaction date, time, and amount
• Transaction reference number

We do not collect or store any full financial account details such as bank passbook information, PINs, or mobile banking passwords.

2.3 Technical and Usage Information

To improve your experience with our services, the following information may be collected automatically:

• IP address and device identifier
• Browser type and operating system
• Login time and session information
• Page visits, game play history, and bet records
• Information obtained from cookies and similar tracking technologies

1111 bit uses your information only for specific and lawful purposes. The main purposes are as follows:

3.1 Account Management and Identity Verification

Collected information is used to keep your account active, confirm logins, and complete the identity verification (KYC) process. This keeps the platform secure and prevents unauthorised access.

3.2 Transaction Processing

Financial information is used to process deposit and withdrawal requests and to verify the accuracy of each transaction. Your financial information is not sold to any third party.

3.3 Customer Support

Our support team may verify your account information to resolve your issues. This access is used solely to assist you and is not used for any other purpose.

3.4 Fraud Prevention and Security

Technical information is analysed to detect unusual transactions, use of multiple accounts, or other suspicious activity. This is necessary to protect the interests of all users.

3.5 Service Improvement and Personalisation

By analysing your gaming preferences and usage patterns, we improve service quality and prepare relevant offers and notifications for you. This analysis is always carried out in aggregate and with privacy maintained.

1111 bit employs industry-standard technical and organisational measures to protect your information. The key features of our security framework are as follows:

• All data transfers are secured through SSL encryption.
• Passwords are always stored in hashed and encrypted form — not readable directly.
• Server access is strictly controlled and only authorised staff can access specific information.
• Regular security reviews and audits are conducted.
• An incident response plan is in place to act quickly in the event of any data breach.

Your information is retained for as long as your account remains active. Even after an account is closed, certain information may be kept for a specified period to meet legal obligations and resolve disputes.

We do not sell your personal information for commercial purposes or share it with unrelated third parties. However, information may be shared in a limited way in specific circumstances:

5.1 Payment Processors

Relevant information is shared with bKash, Nagad, and Rocket to process transactions through those services. They may not use this information for any purpose beyond verifying the transaction.

5.2 Technology and Service Providers

Limited information may be shared with trusted technology partners for technical work such as server operations, analytics, or cybersecurity. These partners operate under strict confidentiality agreements.

5.3 Legal Obligations

Information may be provided to relevant authorities in cases of court orders, government directives, or other legal requirements. In such situations we always provide only the minimum information necessary.

5.4 Business Restructuring

In the event of a merger, acquisition, or change of company ownership, user information may be transferred to the new owner. Even in such cases, this privacy policy will remain in effect.

Cookies and similar technologies are used on the 1111 bit website and app. These help improve your browsing experience and analyse site performance.

Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security. If these are disabled, the site will not function properly.
• Functional Cookies: Used to remember your preferences, such as language settings or game filters.
• Analytics Cookies: Used to generate statistics to understand how users are using the site.

You can control or disable cookies from your browser settings. However, disabling essential cookies may limit some services.

As a 1111 bit user, you have several important rights over your own information:

7.1 Right to Access Information

If you wish to know, we will inform you what information of yours we hold and how it is being used.

7.2 Right to Correction

If there is any error in your stored information, you may request a correction. This change can be made through account settings or via support.

7.3 Right to Request Deletion

Where there is no legal obligation, you may request deletion of your information. Even after account closure, certain financial records may need to be retained for a specified period.

7.4 Objection to Processing

You may object to marketing messages or certain types of information processing. We will consider your request with due weight.

All casino and betting activities on 1111 bit are for adults aged 21 and above only. Minors are not eligible to use this platform and age is verified during the registration process.

We do not knowingly collect information from any minor. If it comes to our attention that a minor's information has been collected by mistake, we will delete it immediately and cancel the associated account.

To read our detailed guidelines on responsible gaming, see our Responsible Gaming Policy, which also includes advice for parents.

9.1 Policy Updates

1111 bit reserves the right to amend or update this privacy policy as needed. Users will be notified of significant changes via email or a notice on the platform. Updated policies will take effect from the date of publication.

By continuing to use the site, you will be considered to have accepted the updated policy. We therefore recommend reviewing this page periodically.

9.2 Contact Details

If you have any questions or concerns about this privacy policy, please contact us. Our support team is available 24 hours a day, 7 days a week in both Bengali and English.

• Live Chat: Contact us directly from any page on the site
• Email: [email protected]

To get quick answers to common questions, visit our FAQ section, where you will find detailed answers on account, payment, and bonus-related questions.